frequently asked questions

Trusted Services FAQs

Answers to a few of the more popular questions we receive

We're sure you've got a number of questions regarding our free service... so have compiled a selection of the more frequently asked questions we receive day to day. Topics covered include the cost of our service (nothing by the way!) and who exactly provides the quotes. If you have any further questions, the please don't hesitate to contact us directly and we'll get back to you as soon as possible.
Who are the Trusted Service Group?
The Trusted Services Group (TSG) are a collection of home improvement quotation websites which are dedicated to finding you the best local prices. This website you are currently visiting is the overall group website, which covers the full quotation category list of over 200 services.
What's the quotation process?
Getting up to four free quotes is as simple as completing the relevant quote form with a few details about the work you would like undertaking. Don't worry if you're not entirely sure about the work, just fill in a couple of details and you can talk it through with the professionals. Once you've filled in the form, you can relax while we organise up to four local quotes.
Who do I receive quotes from?
We operate as an intermediary website for Quotatis, the UK's largest network of screened specialist contractors. The quotes you receive will come direct from local businesses (a combination of both small independent and national companies). The businesses listed on the Quotatis database have all been screened and approved prior to acceptance.
Are the free quotes provided direct?
Yes. The only way to get a completely accurate quote with no hidden extras to either party is to receive the quote direct at a time that's convenient to you. The local businesses willing to quote will be in touch to organise a visit at a time that suits you.
What can I receive quotes for?
You can receive free no-obligation quotes for over 200 categories of home improvement work, making our quote service the most comprehensive one available. From bathroom installation to fence repair and asbestos removal we're sure you will find the service you need.
Can I get quotes for future work?
Yes. We understand you might be wanting to consider various options, and that the work might not be needed just yet. That doesn't have to stop you from getting some free quotes just so you have an idea of costs when you decide to undertake the project.
Do you provide commercial quotes?
Yes. The quotes provided can be for both commercial and residential purposes.
What times can I apply for free quotes?
Conveniently, the quote application service we provide can be accessed 24 hours a day so you can apply for your quotes at a time that suits you. Unless down for essential maintenance, the website will operate 365 days a year.
How long does it take to apply for my quotes?
It literally takes seconds to apply for your free quotes! Our online quote applications are among the shortest in the market, so you spend less time typing and more time relaxing whilst we do all the work!
What are the charges involved?
None. There are no charges whatsoever for using our no-obligation quote service. You're welcome to browse our website, apply for your quotes and receive your quotes at no cost to you whatsoever. The only time you'll ever have to part with any money is if you accept one of the quotes (the contractors will want paying!).
Why 4 free quotes?
After extensive research, the provider of the quotes (Quotatis) have found that four quotes is the optimum amount of quotes to ensure a good comparison without being inconvenienced with dozens of calls. This means you can still get the best possible price without being pestered by countless sales calls.
Am I under any obligation to accept?
Absolutely not. You don't have to accept any of the quotes you receive from the local professionals on our network. You're very welcome to use our free service to simply get an idea of costs without the worry of having to commit.
How do you handle my privacy?
Very carefully. We hate being pestered as much as you, so you have our assurance that we won't pass on your details to any other service than the one providing the quotes.